Alicia Olivares

Licensed Mental Health Counselor

Certified Addiction Professional

Approved Quality Supervisor for

Mental Health Counselors and Marriage and Family Counselors



se habla español


Alicia OlivaresProfessional Counseling Center is interested in providing individuals, families and couples with mental health services that will focus on a holistic approach that covers the physical, mental, emotional and social conditions.  We are experienced in assisting individuals to adjust and adapt to their environment, achieve emotional stability and regain healthier relationship connections by providing them with the necessary tools to accomplish success.



We provide the following counseling services in English and in Spanish:

  • Individual
  • Couples
  • Family
  • Groups



  • Adolescent 13-17
  • Children 2-12
  • Adults



We specialize in the following areas:

.DepressionImpulse ControlADHDAdjustmentAddictionsMood SwingsAnxietyGrief and LossBehavior ModificationConduct DisordersEmotional DistressFamily Conflicts.

We take the following insurance plans:

Staywell, Amerigroup, Sunshine, Psychcare, Molina, Humana, Prestige, Cigna, BC/BS/Florida Blue





  • We have a team of Mental Health Counselors with  experience in working with individuals that suffer from Mental Health Illness, Problems with adjustment, Emotional disturbances, Phase of life changes, grief and loss, domestic violence, child abuse, disruptive behaviors, impulse control and more.



Our Licensed Mental Health Counselor is experienced in working with couples at risk and couples interested in working out their marital conflicts or simply to better their relationship.

  • Marriage Counseling
  • Pre-Marital Counseling
  • Pre-Divorce Counseling



  • Inter Family Conflicts
  • Divorce
  • Children's difficult behaviors



  • Substance Abuse Treatment Groups 12 or 24 weeks
  • Anger Management Group
  • Parenting Classes
  • Batterers Intervention Program (BIP)
  • Women’s Empowerment Group (WEG)






Divorce mediation is about you, your soon to be ex-spouse and what is best for your children.  It means that you and your spouse decide your own divorce terms and what is best for you, your spouse and children.   The mediator is a neutral third party that aids in the process, so you and your spouse can work through the issues you need to resolve. In turn, it opens doors to end your marriage as amicably and cost effective as possible.


The issues covered in Divorce Mediation are the following (but are not limited):


1. Distribution of Property (Assets/Liabilities)

2. Child Custody and Parenting Time

3. Child Support/Maintenance

4. Retirement

5. Taxes


In mediation, the couple, with the help of the mediator, works out agreements on the above issues.  It may be easy, or it may take some time and energy if agreements are hard to reach.  The mediator’s job is to:


1.    Keep lines of communication open

2.    Assist couples in problem solving

3.    Assist couples in reaching equitable outcomes

4.    Assist couples in the decision-making process

5.    Assist couples in exercising empathy

6.    Assist couples to stay focused on issues, solution focused and in touch with reality

7.    Facilitate effective conflict resolution techniques


Mediation is voluntary, flexible and confidential. It gives you and your spouse a way to settle the conflict between you in a way that helps you to work together as parents.  A divorce mediator is neutral and doesn't "work" for either parent. That means the mediator cannot give advice to either party. They must remain neutral no matter what the situation.


How long does divorce mediation take and what are the costs?


The length of time mediation will take depend on the issues that are pending to work on.  If there are issues that you have agreed upon already with your spouse, it will be less lengthy.  It also depends on the time it takes for both of you to come to an equitable agreement and disposition to do what is in the best interest of your children.


On average, pre-decree divorce mediation can be completed in 4-10 sessions




  • Mental Health Assessments
  • Substance Abuse Assessments
  • Batterers Intervention Assessments
  • Parenting Evaluation
  • Approved provider for Pyschosexual Evaluation


  • Substance Abuse: 12 and 24 weeks
  • Anger Management: 4, 8, and 12 hours
  • Impulse Control
  • Parenting
  • Drug Awareness
  • Battered Intervention (BIP)
  • Women’s Empower Group (WEG)



  • Professional Counseling Center’s vision is to decrease abusive behaviors used by tactics of power and control between intimate partners, family members and children.   Our goal is to do this through teachings and education about the dynamics of domestic violence and acquiring non-controlling and non-violent behaviors.


  • Assessment (approx. 90 min.)
  • Orientation (90 min.)
  • Class Sessions (90 min.)
  • 27 or 29 week class sessions depending on sentencing


  • Use of the Duluth Model
  • Assigns responsibility for the violence solely to the batterer.
  • Provides strategies and assistance to the batterer in taking responsibility for violent behavior.
  • Encourages development of critical thinking skills, self-awareness, and identifying appropriate, healthy behavior choices rather than violence.
  • Supports the belief that domestic violence is, primarily, a learned behavior, and is NOT provoked or the result of substance abuse/use.
  • Designed to improve communication and conflict-resolution skills and listening with empathy.
  • Challenges stereotypical gender role expectations.
  • Identifies the effects of distorted beliefs and thinking on emotions and behavior.
  • Identifies the effects of domestic violence on children, partners, clients, and others.



Contact Us

Send us a message and we'll be in contact soon, or call us at 321-442-6665.

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We're located at:

316 N John Young PKWY, Suite 4

Kissimmee, FL 34741

and 360 S 10th ST, Haines City, Fl  33844

2200 E. Irlo Bronson Memorial Hwy, Suite 8

Kissimmee Fl   34744

2015  Professional Counseling Associates Center


Alicia Olivares

Licensed Mental Health Counselor

Certified Addiction Professional

Approved Quality Supervisor for

Mental Health Counselors and Marriage and Family Counselors


se habla español